Terms & Conditions
Last updated: August 22, 2026
Welcome to Garden of Grace.
Garden of Grace is a brand operated by Heavenly Provisions (“we,” “our,” or “us”). These Terms & Conditions govern your use of gardenofgrace07.com and your purchase of products through our website.
By accessing or using this website, or placing an order through the website, you agree to these Terms & Conditions.
1. About Garden of Grace
Garden of Grace offers handcrafted flowers, gifts, creative products, and related items through our online store.
Garden of Grace is operated by Heavenly Provisions, which is responsible for the operation and fulfillment of the business.
2. Use of Our Website
You agree to use this website only for lawful purposes and in a manner that does not:
- Violate applicable laws or regulations
- Interfere with the operation or security of the website
- Attempt to gain unauthorized access to any part of the website
- Misuse another person’s information or account
- Submit false, misleading, or fraudulent information
We reserve the right to restrict or terminate access to the website where reasonably necessary to protect the website, our business, customers, or other users.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, availability, and other information displayed on the website are accurate.
However, because many of our products are handcrafted, minor variations in color, texture, arrangement, size, or finishing may occur.
Product photographs may also appear slightly different depending on your device, display settings, lighting, or photography conditions.
We reserve the right to correct errors, update product information, change prices, or modify product availability at any time.
4. Product Availability
Products are subject to availability.
If a product becomes unavailable after an order has been placed, we will contact the customer and provide an appropriate resolution, which may include cancellation and refund where applicable.
5. Prices
Product prices are displayed on the website in Indian Rupees (INR) unless otherwise indicated.
Prices may change from time to time without prior notice.
Any applicable shipping charges, taxes, discounts, or other charges will be displayed at checkout or otherwise communicated before the order is completed, where applicable.
We make reasonable efforts to ensure that prices are accurate. If a significant pricing error occurs, we reserve the right to contact the customer before fulfilling the order or, where appropriate, cancel the affected order and provide a refund.
6. Orders
When you place an order through our website, you are making a request to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted for fulfillment.
We reserve the right to review, accept, decline, or cancel an order where reasonably necessary, including in circumstances involving product availability, pricing errors, suspected fraud, incorrect information, or other legitimate business reasons.
If an order is cancelled after payment has been received, an applicable refund will be processed in accordance with our Cancellation & Refund Policy.
7. Customer Information
Customers are responsible for providing accurate and complete information when placing an order, including:
- Full name
- Email address
- Telephone number
- Billing information
- Shipping address
- Other information reasonably required to process and deliver the order
Garden of Grace is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.
8. Payments
Garden of Grace may use authorized third-party payment service providers to process customer payments.
Payment methods available to customers will be displayed at checkout.
Payment processing may be subject to the terms, conditions, privacy policies, and security procedures of the applicable payment service provider.
Garden of Grace does not intentionally store complete payment-card numbers or security codes on its website.
Payment providers may include Razorpay, PayPal, or other authorized payment providers as these services become available.
9. Shipping and Delivery
Orders are shipped according to our Shipping Policy.
Garden of Grace currently plans to serve customers across India and intends to offer international shipping, including to the United States, as the required international payment, logistics, export, customs, and courier arrangements are established.
Shipping times are estimates and may be affected by courier delays, weather, customs processing, public holidays, transportation disruptions, incorrect addresses, or other circumstances beyond our reasonable control.
10. Cancellation, Returns, and Refunds
Order cancellations, returns, replacements, and refunds are governed by our Cancellation & Refund Policy.
Customers should review that policy before placing an order.
Where applicable, refunds will generally be processed using the original payment method.
11. International Orders
When international ordering becomes available, additional requirements may apply, including customs duties, import taxes, brokerage charges, documentation requirements, and other charges imposed by the destination country.
Customers are responsible for complying with applicable laws and requirements relating to the importation of products into their country.
International shipping availability and payment options may vary by destination.
12. Intellectual Property
All content on this website, including but not limited to:
- Product photographs
- Logos
- Brand names
- Text
- Graphics
- Designs
- Website content
is owned by or licensed to Garden of Grace/Heavenly Provisions unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell, or commercially use our content without prior written permission.
13. Third-Party Services and Links
Our website may use or integrate with third-party services for payment processing, shipping, analytics, marketing, security, and other functions.
Third-party services operate according to their own terms and privacy policies.
Garden of Grace is not responsible for the policies, practices, availability, or content of third-party websites or services.
14. Website Availability
We make reasonable efforts to keep the website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.
15. Limitation of Liability
To the extent permitted by applicable law, Garden of Grace/Heavenly Provisions will not be responsible for losses resulting from circumstances beyond our reasonable control, including third-party courier delays, internet or technical failures, customs delays, or other unforeseen events.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot lawfully be excluded or limited under applicable law.
16. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
17. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services, or applicable requirements.
Any updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the website after updated Terms & Conditions are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.
18. Governing Law
These Terms & Conditions are intended to be governed by the applicable laws of India, subject to any mandatory rights or protections available to customers under applicable law.
19. Contact Us
If you have questions regarding these Terms & Conditions, please contact us:
Garden of Grace
Operated by Heavenly Provisions
Email: lydia@gardenofgrace07.com
Phone: 91-98402 25457
Website: gardenofgrace07.com