Last updated: August 22, 2026
Garden of Grace is a brand operated by Heavenly Provisions (“we,” “our,” or “us”). We are committed to delivering your orders safely and reliably.
1. Shipping Within India
Garden of Grace currently ships products across India, subject to courier service availability for the delivery address.
Orders are processed and shipped from India using our shipping and logistics partners.
2. Order Processing
Orders are generally processed within 2–5 business days after the order is successfully placed and payment is confirmed.
Processing time may vary during holidays, promotional periods, or periods of unusually high order volume.
3. Delivery Time
Once an order has been shipped, delivery times depend on the destination, courier service, and other circumstances affecting transportation.
Estimated delivery dates shown at checkout are estimates and are not guaranteed.
Customers will receive shipping or tracking information when available.
4. Shipping Charges
Shipping charges, where applicable, will be displayed during checkout before the order is completed.
Shipping charges may vary depending on the destination, order size, weight, and available shipping service.
5. Shipping Partners
Garden of Grace uses third-party logistics and courier services to fulfill and deliver customer orders.
Our current shipping integration includes Shiprocket, which may use different courier partners depending on the destination and service availability.
For international shipments, Garden of Grace may use authorized international courier and logistics partners, including DHL Express, where applicable and available.
Once an order has been handed over to a courier, delivery is subject to the courier’s terms, schedules, and service conditions.
6. Tracking
Where tracking is available, customers will receive tracking information after the order has been shipped.
Customers may use the tracking information provided to follow the progress of their shipment.
7. Delivery Delays
Delivery may occasionally be delayed because of circumstances beyond our control, including weather, transportation disruptions, public holidays, courier delays, customs processing, incorrect or incomplete addresses, or other unforeseen circumstances.
We will make reasonable efforts to assist customers when a shipment is delayed.
8. Incorrect or Incomplete Delivery Information
Customers are responsible for providing an accurate and complete delivery address, telephone number, and other information required for delivery.
Garden of Grace is not responsible for delays, additional shipping charges, or failed delivery resulting from incorrect or incomplete information provided by the customer.
9. Damaged or Missing Shipments
If your package arrives damaged or you believe an order has been lost in transit, please contact us as soon as possible.
Please provide your order number and, where applicable, photographs of the package and the damaged product so that we can investigate the matter with the shipping provider.
Email: lydia@gardenofgrace07.com
Phone: 9789035258
10. International Shipping
Garden of Grace plans to offer international shipping from India, with the United States as a primary international market, as our international shipping services are established.
International orders will be shipped through authorized international courier and logistics partners, including DHL Express, where applicable and available.
International shipping availability, delivery timelines, shipping charges, customs duties, import taxes, brokerage fees, and destination-specific requirements may vary depending on the destination country, product, shipment weight, and applicable courier service.
Customers placing international orders may be responsible for applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.
International shipping will become available once the required payment, logistics, export, customs, and other necessary arrangements are established.
11. Contact Us
For questions regarding shipping or delivery, please contact:
Garden of Grace
Operated by Heavenly Provisions
Email: lydia@gardenofgrace07.com
Phone: 91-98402 25457
Website: gardenofgrace07.com