Privacy Policy

Last updated: August 22, 2026

Garden of Grace is a brand operated by Heavenly Provisions (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide when you visit or shop through gardenofgrace07.com.

This Privacy Policy explains what information we collect, how we use it, and the circumstances under which it may be shared when you use our website and services.

1. Information We Collect

When you browse our website, create an account, place an order, contact us, or otherwise interact with Garden of Grace, we may collect information such as:

• Name
• Email address
• Telephone number
• Billing and shipping address
• Order and purchase information
• Information you provide when contacting us
• Account information if you create a customer account
• Technical information such as IP address, browser type, device information, and website activity

We only request information that is reasonably necessary to operate our website, process orders, provide customer service, and fulfill purchases.

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Communicate with you about your orders
• Respond to customer-service inquiries
• Manage customer accounts
• Improve our website, products, and services
• Detect and prevent fraud, abuse, and security issues
• Comply with applicable legal, tax, accounting, and regulatory requirements

3. Payments

Garden of Grace may use third-party payment service providers to process payments.

At the time this Privacy Policy was last updated, no payment gateway was active on the website.

When a payment provider is enabled, payment information may be processed directly by that provider in accordance with its own privacy policy and terms.

Garden of Grace does not intentionally store customers’ complete payment-card numbers or security codes on its website.

Payment providers may include Razorpay, PayPal, or other authorized payment service providers that may be introduced as our domestic and international payment services become available.

4. Shipping and Order Fulfillment

We use third-party shipping and logistics services to help fulfill and deliver customer orders.

When necessary to fulfill an order, information such as the customer’s name, telephone number, email address, shipping address, and order details may be shared with our shipping and logistics providers.

Our current shipping integration includes Shiprocket.

For international shipments, we may use authorized international courier and logistics providers, including DHL Express, where applicable and available.

5. Cookies

Our website uses cookies and similar technologies to provide essential website functionality, remember shopping-cart and account information, improve website performance, and understand how visitors use our website.

We may use a cookie-consent system to provide visitors with choices regarding non-essential cookies.

You can manage or restrict cookies through your browser settings. Some website functions, including shopping-cart and checkout functionality, may not work correctly if essential cookies are disabled.

6. Analytics

We may use analytics services, including Google Analytics, to understand how visitors use our website and to improve our products and online experience.

Analytics services may collect information such as browser type, device information, pages visited, approximate location, and interactions with the website.

7. Third-Party Services

Our website may use third-party services and integrations to provide ecommerce, shipping, analytics, security, marketing, and other website functions.

These services may process information according to their own privacy policies. We only share information reasonably necessary for the relevant service or purpose.

Third-party services may include WooCommerce, Shiprocket, Google services, analytics services, cookie-consent services, marketing services, and payment providers when enabled.

8. Customer Accounts

If you create an account on our website, we may retain the information you provide in your account so that you can view your orders and manage your account.

You are responsible for keeping your account credentials confidential.

9. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal, tax, accounting, or regulatory requirements.

10. Your Privacy Rights

Depending on applicable law, you may have rights concerning the personal information we hold about you, including the right to request access, correction, or deletion of certain personal information.

To make a privacy-related request, please contact us using the information below.

11. Children’s Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children for the purpose of making purchases or creating customer accounts.

12. Security

We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have questions about this Privacy Policy or how Garden of Grace handles personal information, please contact us:

Garden of Grace
Operated by Heavenly Provisions
Email: lydia@gardenofgrace07.com
Phone: 91-98402 25457
Website: gardenofgrace07.com